BUILDING GUIDE

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  1. Introduction
    1. Welcome
    2. About JBG SMITH
  2. Operations & Services
    1. Tenant Service Center
    2. HVAC
    3. Mail Service
    4. Elevators
    5. Energy and Water Management
    6. Indoor Environmental Quality
    7. Recycling
    8. Rent Payment
    9. Storage Space
    10. Telecommunication Providers
    11. Janitorial Service
    12. Service Requests
    13. JBG SMITH Property Services
    14. Meeting Room
  3. Policies & Procedures
    1. General Rules and Regulations
    2. Moving Policy
    3. Smoking and Tobacco-Based Product Policy
    4. Holiday Decorations
    5. Tenant Alterations
    6. Sublease and Assignment Guide
    7. Forms
  4. Access
    1. Hours and Holidays
    2. Deliveries
    3. Loading Docks
    4. Courier Services & Messengers
    5. Solicitation
    6. Visitor Access
    7. Vendor / Contractor Access
  5. Transportation
    1. Directions & Location Map
    2. Parking Information
    3. Shuttle Service Schedule
    4. Transit
  6. Security
    1. Overview
    2. Security Operations Center
    3. Tenant Precautions
    4. Equipment Removal
    5. Theft
    6. Lost & Found
    7. Access Control
    8. Special Security Requirements
  7. Emergency Preparedness & Procedures
    1. Fire and Life Safety
    2. Tenant Emergency Plans
    3. Emergency Contact Numbers
    4. Active Shooter
    5. Bomb Threat Emergency
    6. Elevator Malfunction
    7. Fire Emergency
    8. Flooding and Water Emergencies
    9. Medical Emergency
    10. Power Failure Emergency
    11. Severe Weather
    12. Earthquake
    13. Toxic Hazards Emergency
    14. Civil Disturbance
    15. Pandemic Preparedness

Visitor Access

Business Hours

Please communicate with visitors directly regarding your suite location, and they may proceed directly to the office suite.

  • North Building: Only the 3rd floor is locked off during the day.  Visitors to this floor must be picked up in the North lobby by tenant. 
  • East Building: Only floors locked are for NTSB.  Visitors should go to 490 6th floor guard desk to visit NTSB.

After Business Hours

If you are expecting visitors after-hours, arrangements should be made directly with the access control provider to have your visitor admitted to the building.  Tenants should contact SETEC to set-up after hours access for visitors.

The access control provider will need the name of your visitor, date, and approximate time of arrival.  When your visitor arrives at the front entrance, he or she only has to pick up the access phone and announce his or her arrival.

In circumstances where an unannounced visitor arrives at the building after-hours, the visitor simply picks up the telephone at the entrance and states his/her name and the company he/she wishes to visit.  The access control provider will then call the tenant named and request permission to admit the guest.